Remote Desktop Frequently Asked Questions

Complete FAQ for the Windows Remote Desktop Protocol (RDP)

Logon access policy and permission errors

Even if you are logging in using the correct username and password, you may receive one of the following error messages if you attempt to log in to a system and the account doesn't have access or the system is configured improperly. You can solve these problems using the information below.

The local policy of this system does not permit you to logon interactively

This error means that account you are using hasn't been granted rights to log on interactively via remote desktop/terminal services. To grant rights, see the grant terminal services log on permission topic.

You do not have access to logon to this session

This message is caused because the account you are using hasn't been added as a user that can access remote desktop/terminal services To enable remote desktop, see the enable remote desktop for user topic.